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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sydney Cooper

May 14, 2024

5  out of  5 rating by Sydney Cooper
"Ashleigh Cole is amazing! It was my first time dealing with car insurance and she made the process so easy! She gave me great recommendations on places to go for my car, always responded quickly, and very patient. I had a great experience with state farm and especially with Ashleigh Cole because of her help!"
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Janan McCormick

May 2, 2024

5  out of  5 rating by Janan McCormick
"I have been a State Farm Customer for over a decade and find that their services, regardless of agent or location, always exceed expectations. The team is prompt, friendly and takes the time to make sure your needs are met. Unexpected accidents are always stressful. Michael’s team does their best to take on that stress so that the customer doesn’t have to."
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Sogand Karimian

April 26, 2024

5  out of  5 rating by Sogand Karimian
"Michael and Grace are both incredible! They are knowledgeable and want the best outcome for you ALWAYS. They explain information thoroughly and ensure you understand before leaving. They also advocate heavily for you so you know they care about you as an individual and beyond the customer/client label. I am so grateful to have found a stand-up team I know I can trust."
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Michael Gordon

April 11, 2024

5  out of  5 rating by Michael Gordon
"Highly recommend!!!! Grace and Mike are phenomenal. Have been incredible helpful. They treat you like family. Very thankful to have these guys in my corner."
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Nora Cruz

February 27, 2024

5  out of  5 rating by Nora Cruz
"Ashleigh at Michael DeCarlo's State Farm agency is incredible. I have worked with other insurance folks and she just gets it! Quick, efficient, responsive! Very appreciative of their work on my behalf over the years."
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Jeanna Stokes

August 25, 2023

5  out of  5 rating by Jeanna Stokes
"Mike was incredibly helpful in sorting through resources available to me through State Farm following an auto accident!"
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Meredith Manire

June 18, 2023

5  out of  5 rating by Meredith Manire
"I have worked with Ashleigh Cole for a number of years and she is absolutely fantastic. Super quick to answer questions and make adjustments to policies, etc. I am sad to be leaving the state and unable to work with her any longer. Highly recommend this office!"
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Martha Schrenk

June 17, 2023

5  out of  5 rating by Martha Schrenk
"Meghan deftly advised me in helping us navigate a relo to Philly. She was extremely knowledgable and looked after our interests. So happy we chose DeCarlo State Farm!"
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K Taylor

March 31, 2023

5  out of  5 rating by K Taylor
"I have only a small tenants insurance policy with Michael and I am amazed at the high level of service he provides. He responds within the day, researches questions thoroughly, takes the time to explain options and enacts changes smoothly and quickly. And always in a relaxed, friendly way. I feel a little guilty taking so much time when I’m paying so little money. I wish I had more stuff to insure!"
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Cliff Q

February 28, 2023

5  out of  5 rating by Cliff Q
"Husband and I have been working with Michael and his Team for many years. They have always been on top of their game. This week I have to give a special shout out to Ashley Cole. She has gone above and beyond adding what should have been a simply policy. Lol but we know how things go these days. She was terrific throughout the process and always followed up to make sure all was correct. Thanks To ALL"
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Shaina Cantu

February 10, 2023

5  out of  5 rating by Shaina Cantu
"Michael is a great agent to work with regardless of your needs! His team is very responsive, and friendly. I highly recommend!"
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marc kravitz

January 10, 2023

5  out of  5 rating by marc kravitz
"Michael was super helpful and prompt in providing auto and homeowner insurance quotes. highly recommended!"
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Ben Papa

December 17, 2022

5  out of  5 rating by Ben Papa
"Mike has been a great resource in Philadelphia for home owners insurance. He has helped us with two purchases this year and has been quick to respond and creative in providing us with the policies we need at competitive prices. Highly recommend."
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May Anne Manzano-Guerzon

December 8, 2022

5  out of  5 rating by May Anne Manzano-Guerzon
"Micheal was incredibly nice and helpful in giving us a full auto coverage at a great premium. In addition to that, he was quick to save us from a stressful situation with Geico Springfield Branch. Thank you, Mike for your care and quick response. Highly recommend."
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Justin Hastings

December 8, 2022

5  out of  5 rating by Justin Hastings
"I’ve been with Michael for over 6 years, he has been a pleasure to work with. He is always honest and transparent on any coverage - home or auto. Highly recommend!"
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amy sichel

July 6, 2022

5  out of  5 rating by amy sichel
"It was a pleasure to work through the intricacies of auto, home and umbrella insurance with Tucker Pendleton of the Michael DeCarlo State Farm Agency. Tucker is extremely competent, could answer questions, and make the process seamless. I highly recommend Tucker for your insurance needs."
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Justine Fuga

May 13, 2022

5  out of  5 rating by Justine Fuga
"Michael was so helpful in setting up my initial insurance package and also helpful when I wanted to upgrade my insurance and increase coverage. He answered every question and was able to explain clearly the different components of insurance coverage and the pricing. He even provided example scenarios of what exactly my insurance would or would not cover so that I could better understand. He was very approachable and so kind. As a young person who doesn't know too much about how insurance works, I felt that the time and attention Michael took to work with me helped me understand the system better and enabled me to fully trust that he and State Farm really do have my best interests at heart. Thank you, Michael!"
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Tori Breen

April 16, 2022

5  out of  5 rating by Tori Breen
"Mike walked me through the process in lots of detail, which is exactly what I needed as a first time auto insurance holder. I appreciated his time, expertise, and willingness to answer lots of questions!"
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Jenna Leavitt

April 13, 2022

5  out of  5 rating by Jenna Leavitt
"Mike got me auto insurance. He was very helpful and provided with me the information I needed to change my license from one state to another. Mike was very polite and friendly!"
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Tyler Boyce

February 28, 2022

5  out of  5 rating by Tyler Boyce
"Tucker P. was extremely helpful in sorting out a claim. I have always been pleased with my experience."
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Brittany Gualtieri

February 17, 2022

5  out of  5 rating by Brittany Gualtieri
"Tucker Pendleton is so helpful and incredibly kind!! Tucker has been so amazing to deal with. I truly appreciate him going the extra mile on everything and getting me several quotes to ensure I am happy with my decision."
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Julie Taylor

February 15, 2022

5  out of  5 rating by Julie Taylor
"I've worked with Tucker Pendelton in Mike DeCarlo's office multiple times. He is friendly and efficient and explains everything. I've been with this office for 10 years with renters, home, and auto."
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Thomas Gilson

February 11, 2022

5  out of  5 rating by Thomas Gilson
"Mike is a wonderful agent. Mike is fully knowledgeable regarding any aspect of the policies that are offered by state farm."
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J. R. Verwey

February 10, 2022

5  out of  5 rating by J. R. Verwey
"Michael Decarlo and his staff make all my insurance issues easy. Every phone call is quick and painless. They know me by name and are very friendly and caring. Amanda is wonderful. Every interaction with her is a pleasure. Most recently Tucker made my claim and policy adjustments a breeze. Thanks!"
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Bill Nichols

February 7, 2022

5  out of  5 rating by Bill Nichols
"What can I say..... Nice, helpful, knowledgeable and courteous. And most importantly he saved me a lot of money!!!"